Lets Get to Know Each Other Better
The Headset Store pride ourselves on genuine, reliable, and tailored headset solutions that meet the needs of our customers.
Our team has an average of over ten years experience in the industry, so we know that there is no 'one-size-fits-all approach to finding you the right headset - you need to consider a number of factors, and that is where we are always here to help. Whether you are a small business, a large company, or a call centre, we understand that your needs will be just that - your needs.
Why choose us?
As our customer you will have access to our UK based headset experts, all dedicated to the highest standard of customer support and after sales care. We don't simply forget about you after your product has been delivered - far from it. We try our best to take the hassle out of everything!
Making sure your headset is comfortable, sounds great, and is easy to use is often just the tip of the iceberg when it comes to purchasing the right product. Our team will help you through the entire process so you can rest assured that all bases are covered before you make your investment.
Whether it be ensuring compatibility with other devices in your office or simply assisting with repeat orders over the phone, you will be more likely to end up with your perfect headset with our tailored and comprehensive advice.
There is no need to worry about setup or technical support once your headset arrives because, if the instructions don't quite make sense (it happens to the best of us), or you are just not sure where to start, our team is just a phone call away.
Your satisfaction is guaranteed
Ensuring that you are happy with your headset is just as important to us as it is to you, and we know that sometimes (no matter how much you researched before making a purchase) the end result just is not what you thought it would be.
We understand that this happens, and that's why we offer a 100% money back guarantee on all of our products.
You can rest easy with our Easy Returns policy
Unlike a lot of online retailers, our Easy Returns Policy comes with zero strings attached.
If the headset you purchase does not meet your expectations, simply contact us within 14 days and we'll gladly help you find the one that is. You will only have to pay the difference if you decide on a more expensive model, or we'll refund you the difference if you choose one of lesser value to your original purchase.
All we ask is that you speak with our expert team for their help and recommendations prior to ordering online. That way, you can eliminate the chance of getting the wrong headset and then having to waste your time with the exchange and return process.
Before you have even made a decision (or a purchase), our team are happy to discuss all of your needs with you, from price, value and comfort, brands and value for money. We'll strive to ensure you get the support you need in making the right choice.
Setting up a new headset can sometimes seem a bit overwhelming so if you are not technical enough to get things going, our team is also on hand during business hours to give you the guidance you need to get everything up and running as soon as possible.
And whether it be two weeks or two years down the track, if you need further support or have questions about your product - you guessed it - our team will be happy to help you.
How you benefit when choosing The Headset Store
At the end of the day, its not just headsets that drive our success here at The Headset Store. What lies at the heart of our business is our continued commitment to customer service, from the guys at the top to the person who answers your call for support or places the postage address on your order - all of us strive to make sure your experience is stress free and exciting - as it should be.
Join over 30,000 British Businesses that have benefited from the service and support of The Headset Store team, including over 3,000 NHS, government, education, and not-for-profit organisations. It's the benefit of knowing you are backed all the way, from the first enquiry to your latest technical challenge. In other words, its peace of mind.
We do it for you...
As we mentioned earlier, you set the expectations and we aim to meet them. If our customers are not happy, then neither are we. Delivering on our promises isn't just a statement to get you to buy something from us. We genuinely enjoy working together with a common goal of providing the genuine, honest, and reliable service.
But, most importantly, we like the sense of pride that comes with what we do, how we do it differently to our competitors, and to be part of an ongoing, online success story.