What are Microsoft Teams Certified Headsets?

16 December 2022  |  Dan Coombes


- Certified for Microsoft Teams
- Bring Microsoft Teams to the forefront of the PC screen
- Answer Teams calls via your headset
- Join Teams meetings and more..


- Not the best choice for UC Platforms
- Manufacturer model and part codes can be confusing
- Often mis-understood by many users

About Microsoft Teams Certified Headsets

Microsoft Teams Certified headsets are advertised everywhere… but what does it actually mean? And how do you know if Teams Certified is best choice for you?

In this article we will take a look at the Microsoft Teams Certification for headsets in order to explain what being certified means and how it differs from other options on the market.

Microsoft Certified Vs Other Headsets

Whilst sometimes confusing for users, the main difference between Microsoft Teams Certified headsets and other headsets is that Teams Certified devices offer additional features and functionality that are beneficial specifically for MS Teams users.

To qualify as Teams Certified headsets must meet strict guidelines specified by Microsoft for audio performance and noise cancellation. Teams certified devices will also often feature a dedicated Teams control button that enables users to interact with the application. This control button can be used to bring Teams to the forefront of the PC screen, quickly join meetings, answer calls and more.

Teams Certified devices will also automatically configure to be set as your default audio device when plugged in. This feature allows you to be up and running in seconds and removes the need to manually assign a default device for your speaker and microphone settings.

Microsoft Teams Certified Headsets

Physical Differences

With the exception of the MS Teams button on some headset models, there are no real difference in the physical features of a Teams Certified headset when compared to similar headsets like UC (Unified Communications) variants.

For years manufacturers have been making 2 models of the same headset and labelling one as standard (or UC version) and the other as Microsoft Certified. At most, on UC versions there will be a generic action button in place of the Teams specific action button found on certified versions.

Upgrading to Teams Certified Via Firmware

In some cases, non-Teams Certified headsets can be updated via firmware to become Teams Certified. This often occurs with older headsets which can be upgraded to make the existing call control buttons usable with Teams. To qualify for an upgrade via firmware headsets will still have to meet all the standards a brand-new certified headset is required to meet.

We also want to say that headset certification with microsoft is not essential for a headset to work on Microsoft Teams. It is important to understand that ANY USB headset will work on Microsoft Teams just as they would when connected to your PC in a "non MS Teams" environment". A headset does not need to be teams Certified for Teams to function well with the application. Most of the time a regular USB headset can be plugged in, set up and used with Microsoft Teams to do a good job.

This advice also applies to the UC Headset Variants which are often offered alongside Teams Certified devices. These UC headsets will work with teams as well as being compatible with other UC software, but they wont normally offer as much functionality in Microsoft Teams as a Certified headset will.

MS Teams vs UC Headsets

Choosing The Right Headset

UC and Microsoft Teams certified Headsets normally cost the same to buy, so the best thing to do is to consider what factors are most important to how you work.

For regular Microsoft Teams users, if you use Microsoft Teams regularly for calls and don’t often use other applications getting a Teams Certified Headset is an easy choice. Plug and play installation will save you time and the inline controls will make call management that little bit easier. Plus knowing the headset will be delivering great call quality and noise cancelling is always reassuring. You can view our Microsoft Teams compatible headsets here.

Multiple UC Platform Users

If you don’t use Microsoft Teams much (or at all) and you are a regular user of other UC platforms, then a UC variant is probably best for you. The firmware in these models is suited to a wider variety of UC platforms so you’re less likely to encounter unexpected issues when changing between applications.

You can view our Unified Communications Softphone Headsets on The Headset Store.

Infrequent Users

Alternatively, if you are an infrequent user of softphones and simply need a headset you can use every now and again then a standard budget USB headset might be best. A standard USB headset will still perform well enough with Teams and other applications to get the job done and you will have a wider range of choices.

You can view our full range of Corded PC Headsets on The Headset Store.

Buy UC and MS Teams Headsets Online

To learn more about the differences between MS Teams and UC Headset variants, please contact our team who will be happy to assist you. To see our latest headsets offers, simply browse our site which contains over 15,000 headset related products.

You can get in touch with The Headset Store on 01675 432 123 or email us at [email protected] where we will be happy to assist with any requirements you may have.

Send Email
Buy Online
Recent Posts
1 May 2024
We Refresh Your Old Headsets!

Let us Bring New Life to Your Old Headsets!

9 January 2024  |  Dan Coombes
What Headsets Work With Hearing Aids?

Looking for a Headset for and Hearing Aid Users? Look no further..

8 January 2024
Bluetooth vs Dect Headsets

How does a Bluetooth headset differ from a DECT headset?

15 September 2023  |  Dan Coombes
What is an EHS Cable? - Electronic Hook Switch

What is an EHS cable? Learn how to answer calls via your headset with an EHS cable

Free UK Delivery orders over £200

DPD Next Working Day