Top 10 Best Call Centre Headsets

At only 21 grams, the CS540 features the lightest DECT Cordless Headset on the market. That means all-day comfort for all-star performance.  It also boasts increased range for maximum mobility, one-touch controls, energy efficient power management, simple plug-and-talk installation — the CS540 simply does it all.

The CS540 contains many new features, and illustrates why the Plantronics CS wireless series has been a best seller for years. It features a new design, streamlined base and improved performance - all with the same dependability and wireless productivity that has made the Plantronics CS wireless series our best selling headset. Go mobile and multi-task up to 350 feet from your desk with answer & End Calls. And no matter what your preference, with two wearing choices there's one to match your personal style. (Optional neckband available)

The Vega Office is a premium, Binaural (double ear) stereo business, office and call centre professional headset system suitable for high volume phone users.

The headset features a slim, flexible microphone with our surround shield noise cancellation technology and sound shield acoustic shock protection. The noise-cancelling microphone reduces unwanted background noise making this headset ideal for professionals who spend a lot of time on the phone, for example in call centres, and who are seeking optimum comfort and clear sound.

It features supple a double protein leather ear cushions ensuring long lasting comfort. Its light-weight design means you can talk on the phone, via your Vega Office headset, for several hours at a time without becoming uncomfortable or tired.

For customers on a budget, the Vega Office is the perfect office or call center headset with incredible sound and long lasting durability

For effortless and efficient communication at work without distractions the Plantronics CS520 is a binaural headset designed for desk phones, it is a perfect choice for people who spend much of the day on the phone and want to focus all their concentration on their telephone calls, without distractions from the office.

This wireless model gives complete wireless freedom to communicate at work. There is a range of 100m and has a talk time of up to 13 hours. With the optional extra of the handset lifter, you can answer calls even if you are away from your desk. You'll hear a short beep when a call comes in, and you can answer by simply pressing a button on the headset.

This Plantronics headset uses DECT technology, which gives it fantastic sound quality and eliminates interference from Wi-Fi networks. It also features Plantronics' brand new CAT-iq technology, offering an advanced wideband audio for high definition conversations, and Digital Signal Processing (DSP) for sharp and natural sound. It's noise-cancelling microphone blocks out background noise means that the person you are talking to will only hear what's important - you.

The CS520 also comes with a stylish new magnetic dock, which you can put your headset on to charge up quickly and easily, without having to worry if it is properly positioned. It is very straightforward to use, with just one button you can control the volume levels or activate mute.

Simple, dependable and affordable cordless model for desktop phones

The Jabra PRO 920 is a professional headset designed for use with desk phones. This is a simple, dependable and affordable way to start taking calls while freely moving either at or away from your desk. With a range of up to 120m, this headset really does allow you to move a long distance while you talk. With 8 hours' talk time and a design which remains comfortable even if it is worn for long periods of time, long or frequent calls should not be problematic.

The sound quality and voice clarity of this Jabra headset is enhanced by integrated technology such as Jabra SafeTone, which protects your ears by cutting off loud noises and maintaining a safe volume level. The noise cancelling microphone eliminates background noise, helping to ensure that you get your message across clearly without competing to be heard over the noise around you.

Built-in answer and end call buttons, as well as volume and mute functions, allow a good level of call control directly from your headset. Compatible with all of the leading analogue, digital and IP phone systems, this Jabra headset represents great way for most small to medium sized businesses to transition to go wireless.

Sennheiser SDW 5036 Monaural DECT Headset UK with Triple Connection

Sennheiser SDW5036 Monaural DECT Headset UK with Triple Connection is a wireless mono headset that meets the needs of professional office workers, offering maximum flexibility around the office.

The SDW 5036 offers three types of connection for greater flexibility. It can connect to desk phones, PC, Softphone and smartphones / tablets. With the included cable, you can turn this Sennheiser headset into a corded headset by connecting to the USB port on the base station.Connection to a mobile device / tablet is possible with the Bluetooth Dongle BTD 800.

The Sennheiser SDW 5000 series offers a variety of intelligent functions to promote collaboration and communication. Intelligent controls on the handset and base facilitates call management. The busy light on the headset helps users stay focused during calls and conferences and even synchronises with Skype.Manage and update configurations from one location with the Sennheiser HeadSetup Pro Manager software.

Stereo-hi-fi headsets with USB cable, ideal for professionals

The Plantronics Blackwire 3220 is a stereo headset with USB-A cable that provides superior audio quality with a noise-cancelling microphone.

The audio experience is fantastic for voice, music and multimedia. This great device is equipped with Dynamic EQ, enhancing the quality of your voice during your calls. The equalizer properties can be set automatically when listening to music or multimedia content. It also comes with noise-cancelling microphones for high-quality PC telephony.

Its noise-cancelling microphone filters out background noise and call management are easy thanks to the intuitive controls of the modern orange cable. Perfect for open spaces and loud environments, this headset offers exceptional comfort and audio quality and features enhanced digital signal processing (DSP) technology to provide the most natural voice sound possible.

The Plantronics SupraPlus HW261N Duo Headset is an advanced version of the earlier Plantronics HW261 call centre headset. This model comes with a built-in noise cancelling microphone, is simple to use and provides hands-free telephone communications with for all makes and models of desk phone.

The HW261N is ideal for an office or call centre environment with its simple design, fantastic sound quality and its tried and tested reliability which is not matched by most other headset models. Using VoIP Wideband technology, this headset offers high quality stereo sound, ensuring clean and clear conversations, even in a noisy office.

This is an adjustable corded headset and incorporates two large foam ear pads, thus ensuring long lasting comfort for the user. Its light-weight design means you can talk on the phone, via your SupraPlus headset for several hours at a time without becoming uncomfortable or tired. The Plantronics SupraPlus HW261N/A Duo has a replaceable voice tube and flexible and adjustable and effectively plays the role of a microphone volume control

The Vega Switch is a premium business, office and call centre professional headset system suitable for high volume phone users. Our unique and patented "Vega Switch" design enables users to switch the headset between a binaural (Dual ear) or monaural (single ear) headset at the touch of a button which is located on the side of the headset.

Once the button is activated, sound is isolated from the left headphone essentially taking the headset from a double ear to a single ear. This is perfect for users working within an office or noisy call centre where it would be beneficial to be able to switch between a single ear or double ear headset quickly depending on the environment.

The Vega Switch is essentially the same headset as the Vega Office Noise Cancelling Headset but with the built in switching technology. If you do not need the switching function, we recommend the version mentioned above

The Vega 100M office headset is a comfortable office and call center headset for the regular phone users. This Business Headset features Acoustic Shock Protection to protect the user's hearing and is extremely comfortable due to the inclusion of protein leatherette ear cushions allowing the user to wear the headset for long periods of time

The Vega 100 is suited to businesses who are looking for a good quality monaural headset on a budget. At under £40 + VAT, the Vega office is a great headset and offers good value for money and long lasting reliability. Sound quality has also been engineered for voice speech so works really well in office environments.

The Sennheiser DW Office ML is a stylish, professional cordless headset for desk phones and PC soft phones. This version has been optimized for use with Microsoft Teams and is a perfect wireless headset for office and call centre environments.

With its sleek moden design, this wireless headset is ideal for people who spend much of the day talking on the phone, either on a traditional analogue line or on IP softphones that run off a computer. The Sennheiser DW Office connects to your office phone via  an RJ11  telephone cable and to your PC via USB. The DW Office ML is an extremely comfortable headset, with a generous talk time of 8 hours, making this an ideal headset for all-day use. Its monaural wearing  style means that you can keep one ear open to what is going on around you whilst talking on the phone.

Its noise cancelling microphone filters out background noise so that you can be heard perfectly by the person you are talking to and its wideband sound delivers face-to-face quality conversations. With a range of up to 180m in open spaces and 55m in offices, the DW Office gives you the freedom to move around freely and work at the same time as you talk. This model is ideal for use with handset lifters and electronic hook switches, which make it possible for you to answer and end calls without being next to your telephone.